Carillion plc is a £1.9Bn turnover company working in the Construction to Services Sector, which is an industry leader in Health and Safety, Environmental and Sustainability performance.

A very brief outline of our business activities are given in the "Carillion at a glance" section of our Annual Report and Accounts for 2001.
Further details of our activities in our three reporting sections are linked to that page or can be found directly through the links below:

The average number of people employed during 2001 was 18,203, of which 3,657 were overseas and 3,552 were involved in Joint Ventures.

Changes in 2001

During 2001 we made extensive changes to strengthen the Group's focus on delivering solutions that exceed our customers' expectations, improve efficiency and create a culture of growth and success.
We began by restructuring our senior management team to introduce a slimmer, flatter and m ore effective structure. This was followed by the launch of a major Business Improvement Programme that extended the restructuring to other areas of our business to create a more efficient, customer focused organisation and to introduce our Valuing the Future programme to help our people to understand and "live" our core values.
Restructuring has reduced the number of people working in certain areas of the business. For example, by introducing Shared Service Centres to provide a wide variety of support functions common to all our businesses, we found we could increase efficiency and effectiveness with fewer people. Managing these changes in line with our core Values was a priority. Consequently, every effort was made to consult those effected to keep them informed throughout the process and to redeploy people wherever possible.

A willingness to change in order to be more responsive to the needs of our customers is vital to the growth and success of our business and therefore to all our stakeholders, including our employees. That growth and success is reflected in the overall number of people employed by the Group which increased from over 16,000 to just over 18,000 during 2001.

Organisation and Management Systems

The business improvement programme affected all non-operational departments within the group and has integrated the delivery of Health and Safety, Quality and Environment in an Integrated Management Systems (IMS) Shared Service Centre for the whole Group. Link to Carillion IMS Structure and Operational links across the business

The Shared Services team works closely with the operational businesses to deliver our sustainability strategy and policy.

Progress is monitored through regular management reporting to plc and our operational businesses.

Information on Carillion turnover and profit

Full details are contained in our Annual Report and Accounts. Information of our KPI's and to satisfy GRI reporting guidelines (for example profits and profits per global area) are given in our key performance indicators